We prefer all submissions to us to be done via an online entry form.
Entry fees will depend upon the type of auction held. The amount will be stated here when an auction is due to be held. All payments have to be made via EFT only.
Yes. This commission will vary depending upon specific circumstances. This information will be made available prior to a planned auction.
All images must be a minimum of 1200 pixels wide and of high quality. Maximum upload is 5MB. We will not accept badly cropped photographs, photographs with glare, or bad quality photographs.
Yes you can.We will present both framed and unframed images for your artwork.In fact it is best if you do include an image that shows the frame.
Measure the artwork listing height then width in centimeters. If the item is in a frame, provide the overall dimensions of the frame as well.
As a general rule this behaviour is unacceptable. If such an event should occur all artwork from that artist will be removed forthwith.
We would prefer that you do not pull the item prior to the start of the auction.
Once bidding on the item has commenced it cannot be withdrawn.
We will not accept a replacement nor will you be refunded for your entry.
Unfortunately no.We would like to give visitors to our website a new experience each time we have an auction.
You are strongly advised to visit the website as often as possible so as to follow the progress of your artworks. You can easily see if there are bids and what the amounts of the bids are.
There are three categories for shipping.
- Buyers Pickup: Wrap the artwork so that it can be safely transported in the hands of the buyer.
- Courier within South Africa: Wrap the artwork so that it can withstand rough handling by couriers. Mark as fragile
- International Courier: These artworks require substantial packaging. Mark as fragile.
When artworks are delivered to Noordhoek Auctioneers they must be marked with:
- Your Name
- Title of Your Artwork
- SKU number which is on the website under your artwork.
- As soon as you see bids appearing on your artwork get ready to have it wrapped for shipping.
- Noordhoek Auctioneers will communicate with you via a Whatsapp Group called Noordhoek Auctioneers Notifications. Other important messages will be distributed in this way. (This can be within hours of the close of the auction.)
- Deliver your artworks to Noordhoek Auctioneers within 2 days of confirmation of purchase.
Noordhoek Auctioneers can make special arrangements to have your artwork collected by a courier for delivery to the buyer.
The buyer is charged for shipping. This cost is an added cost at checkout to the buyer.
Noordhoek Auctioneers will not accept any damaged artwork. No buyer would be happy receiving anything that is not perfect.
The buyer will be informed and refunded.
Any expenses incurred are for the liability of the artist.
The greatest risk of damage or loss is during shipping. Therefore the way you have wrapped your painting is of the greatest importance.
Noordhoek Auctioneers can only accept responsibility for artworks that are in their hands. We do not accept responsibility for damage during shipping.
Noordhoek Auctioneers do not insure artworks at this stage.
Between 14 to 30 days.
Noordhoek Auctioneers protects the online privacy of buyers. We do not disclose the buyers identity or details.
(There is nothing to stop the artist from including a letter of introduction or CV when the artwork is wrapped. The buyer is therefore left free to communicate if they so wish. A certificate of authentication is also a good idea.)
We have a WhatsApp group where we send out important information before, during and after the auction. If you are not on that group, please make contact with us immediately so that you can be added.
Should you need information that is not available via this notification method, nor from these FAQs then you are welcome to email us.
We cannot accommodate artists that do not have access to the WhatsApp platform.