FREQUENTLY ASKED QUESTIONS

Please read our FAQ before sending us a message.

What are the delivery charges?

Local shipping rates range between R235 and R335 related to size of items.

International Shipping is billed at R2,000.00 per item.
Should the shipping fee be in excess of the amount charged, we will request the balance prior to shipping the item.

Items bought may be collected from our offices.

Which payment methods are accepted?

We accept direct bank transfer (EFT), Yoko debit and credit card payment and Payfast EFT.

What happens after I win the bid?

You will receive an email informing you of your winning bid; at that stage you need to add your wins to the cart and make your payment either via direct EFT or credit/debit card. Shipping will take place within 4 days from payment/proof of payment.

How secure is your online shop?

Payments are made offsite through Yoco and Payfast gateways and if you choose direct EFT through your personal bank.

How long will delivery take?

We ship as soon as we receive your payment; shipping times will depend upon the destination. If you live locally you are welcome to collect.

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